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Tyrin Price's avatar

This is an area I have been trying to figure out, too. Your suggestions make the process simpler even though I still have trouble being objective about the "why" ... I can attribute pretty much everything to a lack of skill -- like attributing all causes of death to heart failure. :-)

Thanks for the post!

Junta Ikeda's avatar

Great post Nick, the categories -> root causes -> action plan flow makes things super practical (especially liked how you made the first two simple to visualise).

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